Chai Cup and Saucer - 230ml, Custom Mugs

Pad print applies your logo to the ceramic cup, usually on the front where it faces out from the saucer, and the white glaze gives it a bright, even backdrop. A printed brand reads clearly against the plain finish. See our decoration techniques and artwork tips for help preparing your logo for a crisp pad print across the cup and saucer.

The cup holds 230ml and measures 96mm across by 62mm tall, while the matching saucer runs 144mm wide and 24mm deep. That makes it a true cafe-sized serve rather than a big office mug, sized for an espresso-based coffee or a small pot of tea. The set arrives in a white gift box measuring 146 by 148mm and 81mm tall on the shelf.

Wash the cup and saucer by hand in warm, soapy water and the white glaze and printed logo stay bright across both pieces. Handwashing protects the finish and the artwork, so a gentle rinse after service keeps the set looking cafe-fresh. Dry each piece with a soft cloth and stack the saucer under the cup, ready for the next round.

Cafes, hotels and marketing teams choose the Chai set when presentation counts and a plain mug feels too casual. The matching saucer, rounded base and white gift box give it a hospitality feel that suits venue service, guest welcome gifts and corporate client packs. Its 230ml cafe measure keeps servings neat, while pad-printed branding puts a logo front and centre on the cup.

Most stock orders are ready in approximately 10 working days from order and artwork approval, subject to stock availability at the time of order, with shipping and freight time additional. Need it faster? Ask us, we can often fast-track urgent orders, so tell us your in-hands date and we will confirm what is possible.

Yes. After you confirm your order we send a layout proof, and production only begins once you have approved it. You can also preview your logo on screen first in our free Preview Studio, and see our artwork tips for print-ready files.

Usually, yes. A set-up covers preparing your logo for branding, such as print plate or screen preparation and digital print set-up, and varies by decoration method. It is always shown clearly in your quote, and re-orders using the same artwork are reduced or, for some products, waived.

Yes. Samples are supplied blank, without logo or branding, at the quoted unit price plus a flat $25 freight and admin fee, and payment is required before dispatch. Sample charges are not refundable. Full details are on our sample policy.

Australia-wide from our Melbourne base, with international shipping available through our carrier network. Freight is charged at cost or via your nominated carrier, and splitting delivery to multiple locations adds a handling fee. Because print runs vary slightly, we may ship and invoice up to 5% over or under the ordered quantity.

We accept American Express, Visa, Mastercard, BPAY, Apple Pay, Google Pay, PayPal and direct EFT. Payment may be required before production or on dispatch depending on order value and account status, and we can set up a corporate account for approved business, school and government customers.

Most likely. If you find an identical branded product quoted lower by another Australian APPA-member supplier, send us the quote dated within the last two weeks and we will work hard to match or beat it on a like-for-like basis, without dropping quality. See our Price-Beat Promise.