Check our quality before you order

Blank samples at the quoted unit price plus a flat $25 freight and admin fee, so you can check the product before a full run.

Unit price + $25 Flat freight and admin fee per sample request.
Supplied blank Unbranded, so you can check quality and feel.
Fast turnaround Dispatched quickly so you can decide with confidence.

How sample charges work

What you pay, what you get and how to order.
Samples are charged at the quoted unit price plus a flat $25 freight and admin fee. They are supplied blank, without logo or branding. A tax invoice is issued and payment is required before dispatch. Sample charges are not refundable, so we recommend requesting a written quote first to confirm the product suits your needs.

Talk to our experts

About us

Browse the range, then get pricing and honest advice on the reusable cups you’re considering.

We arrange your sample

About us

We arrange your blank sample at the quoted unit price plus a $25 freight and admin fee. Samples are supplied without logo or branding.

Pay by invoice

About us

Samples are charged at the quoted unit price plus a $25 freight and admin fee. A tax invoice is issued and paid before dispatch.

Evaluate the quality

About us

Hold it, fill it, check the finish and the feel. Make sure it earns daily reuse before you order in bulk.

See your logo on a cup in 20 seconds

Upload your logo to the Preview Studio, position it on five of our most popular cups, and download a preview to share with your team. No sign-up needed.

See your branding before production Printed and engraved finishes simulated Print-ready proof with every order

Sample questions, answered

Quick answers on cost, branding and turnaround.

Are samples free

No. Samples are charged at the quoted unit price plus a flat $25 freight and admin fee, and are supplied blank without branding. The fastest no-cost option is the Preview Studio, where you can see your logo on a cup on screen, and every order includes a print-ready digital proof before production.

Are sample charges refundable

Sample charges, including the $25 freight and admin fee, are not refundable. We recommend requesting a written quote and confirming the product details first, so you only order a sample once you are confident it suits your project.

Can I get a branded sample with my logo on it

Samples are supplied blank, without logo or branding. Pre-production branded samples may be possible for larger orders, so ask your product specialist. For most projects the online logo preview plus our print-ready proof gives you certainty without setup costs.

Do I pay before the sample ships

Yes. A tax invoice is issued for the sample and the $25 freight and admin fee, and payment is required before dispatch.

How long do samples take to arrive

Most blank stock samples are dispatched within one to two business days of payment, then delivery time depends on your location. Tell us your postcode and deadline and we will confirm a realistic arrival date.

Can I order more than one sample to compare

Yes. You can order several blank samples to compare size, weight and finish, each charged at its quoted unit price plus the single $25 freight and admin fee for the shipment.

Can I keep the sample once I have seen it

Yes. The sample is yours to keep. It is charged at the quoted unit price plus the $25 freight and admin fee, so there is nothing to return once it arrives.

Is a sample needed before I place an order

No. A sample is optional. Many customers order straight from a written quote and a digital proof, but a blank sample is a good way to check size, weight and finish first if you would like to.

Ready to ditch the disposables?

Branded reusables your people will actually keep. Fast quotes and honest advice. Preview your logo first in our free Preview Studio.

APPA member Australian owned, 25+ years Price-Beat Promise